Oct.2023 12
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A Step-by-Step Guide to Our Partnership Process

Details

In our commitment to transparency and client satisfaction, we've crafted a seamless collaboration process to guide you from the initial inquiry to the delivery of your finalized product. Here's a step-by-step breakdown of how we transform your vision into reality:

 

Step 1: Quotation and Design Presentation

 

Upon receiving your initial documents, our dedicated business department swiftly provides a comprehensive quotation. Alongside this, we offer a detailed 4-page structural drawing/rendering encompassing daytime and nighttime visuals, LED installation guide, dimensional diagrams, and power connection schematics.

 

Step 2: Order Confirmation and Advance Payment

 

Upon your confirmation of the order, our business department facilitates the signing of our detailed blueprint by the client. Simultaneously, we request an advance payment upon which, upon receipt, we initiate the blueprint dissection process in our workshop engineering department.

 

Step 3: Progress Sharing with Semi-Finished Product Images

 

To keep you engaged in the process, we periodically share images of the semi-finished product, allowing you to witness the progress firsthand.

 

Step 4: Balance Payment and Final Confirmation

 

As completion nears, approximately 3 days prior to the estimated completion date, we kindly inquire about the balance payment. This ensures a smooth transition as we prepare for the final stages. Once confirmed, we capture and share images of the finished product for your ultimate approval.

 

Step 5: Packing and Shipping Preparation

 

Our packaging department meticulously assembles your order, including blueprints, accessories, and the finalized product, securing it within sturdy wooden crates to ensure safe transit.

 

Step 6: Shipment Tracking and Status Updates

 

Our business department promptly provides you with the shipping details for your tracking purposes. We maintain constant communication and update you on the status of your shipment until it reaches its destination.

 

Step 7: Delivery Confirmation and Client Feedback

 

Upon the arrival of your order, we eagerly seek your feedback to ensure your satisfaction with the product and the overall process. Your insights are invaluable and contribute to our ongoing commitment to excellence.

 

Our collaboration process is designed to be a partnership, ensuring that each step aligns with your expectations and guarantees a smooth journey from inquiry to delivery. We look forward to the opportunity to bring your vision to life!

Below is our sales team!